FAQ / Contact

If you have a question it’s very likely you’ll find the answer here, whether it’s about our exercise courses, nutrition and cooking advice or any technical queries, please check below for an instant answer.

Note, if you’re experiencing a medical emergency please contact your medical practitioner or local hospital.

Medical Advice

Do you offer private consultations?

Unfortunately we cannot offer any form of one-on-one advice, or provide treatments, diagnosis or prescribe any forms of medication. If you have or suspect that you have a medical problem or condition, please contact a qualified health care professional immediately.

Do I have a medical issue?

Unfortunately we cannot offer any form of one-on-one advice, or provide treatments, diagnosis or prescribe any forms of medication. If you have or suspect that you have a medical problem or condition, please contact a qualified health care professional immediately.

When should I see my doctor?

If you have or suspect that you have a medical problem or condition, please contact a qualified health care professional immediately.

How long will it take for me to lose weight?

There are no hard or fast rules for the time taken to lose your pregnancy weight, as everyone is genetically varied, everyone starts off at a different weight, diet/exercise/breast feeding etc. We recommend adopting a safe and sustainable approach to losing any weight, which should sit around 500 grams/1 pound a week.

Refund Policy

What if the programme isn’t for me?

We stand strongly behind our products – we genuinely believe in them! That’s the reason for our 100% money back guarantee – new Mama’s don’t need any further stresses, so if for any reason you’ll not entirely happy with your purchase please let us know via email. We’ll make it right with a full refund.

What is your refund policy?

We stand strongly behind our products – we genuinely believe in them! That’s the reason for our 100% money back guarantee – new Mama’s don’t need any further stresses, so if for any reason you’ll not entirely happy with your purchase please let us know via email. We’ll make it right with a full refund.

goMama Technical

Is your programme offered in any other languages?

Unfortunately at this stage the goMama programme is only available in English.

What do I need to use access goMama?

You’ll only need an internet connection and an internet ready device. Although we recommend running the latest browser updates to ensure you’re having the best online experience.

Can I download and print elements of the course?

Yes, you can download our yummy recipes and some of the exercise notes.

Purchasing Queries

How qualified is the wowMama team?

All of our presenters have Bachelor degrees from top 1% Universities and/or Masters/Doctorate degrees, have had years of experience in their fields, and, quite importantly are Mama’s themselves!

What is the goMama programme?

Not sure.

How do I give goMama as a gift?

During the shopping cart process simply enter the name of the person the course is for, and tick ‘this is a gift’ box. You simply need to enter their details here and the course details will be forwarded directly.

What credit cards are accepted?

We will accept all valid international credit cards, including Visa, MasterCard and American Express.

How safe is your online ordering system?

To keep your credit card details safe wowmama.com uses the best global security practices. The website ordering system employs a third party credit card processing facility that uses Secure Sockets Layer (SSL). We do not store any credit card details and all payments are handled by a secure, PCI compliant third party to ensure your credit card details are fully protected.

Recipes and Nutrition

How do you calculate the nutrition analysis of your recipes?

The nutrition analysis of Nadia’s recipes is calculated using a theoretical nutrition data programme. Nutrition per serve is calculated by taking the average e.g. if a recipe serves 4-5, it is based on 4.5 serves.

What type of recipes can I expect in goMama?

Good ones. Simple, healthy and delicious. Packed with nutritious content.

Do your recipes cater to different dietary requirements or allergens?

Not specific diets unfortunately. However they are simple to adapt if you have specific dietary requirements and know the substitute.

Are your recipe instructions in imperial (pounds/ounces) or metric (kilo/grams)?

Don’t worry, Nadia has written all of her recipes to cater to both metric and imperial measurements. You’ll find temperature, weight and some ingredient substitutions at the top of the recipes.

What are your thoughts on sugar?

There is unfortunately heaps of hidden added sugars in processed foods that are readily available today. Nadia’s philosophy on sugar is that a little bit is fine, but preferably from more naturally occurring sources like fruit and milk (which have fructose and lactose respectively). I think 2-3 peices of fruit a day is fine as it is packed with lots of other goodness (fibre, vitamins and minerals etc), and same with dairy (or non-dairy milk) products; 1-2/ day is fine (if using yoghurt get a natural one with no added sugar though). Any sweet treats, even if they have added natural sugars in them (like honey, pure maple syrup, apple syrup etc) should still be treated as just that a treat – i.e. a little bit every now and again (like one small piece of my caramel slice in a week is fine!). The Ministry of Health and WHO recommendation is “no more than 10% of your calories/day coming from free (added) sugars”. What this means is that someone with a calorie intake of 1,800kcal/day (standard for a woman) should have no more than 180 calories coming from sugar which equals 45g added sugar. Each teaspoon of sugar is 5g, so that’s 9 teaspoons of added sugar. So if you want to make sure you’re not having too much you can count by the teaspoon! However my personal opinion is that 9 teaspoons a day is still too much, so I would aim for less than than half that! And don’t forget to remember the big picture – on some days you will have less, and on other days you will have more (e.g. if it’s a special occasion), but hopefully it balances out. I don’t believe you have to cut sugar out completely, however most of us do eat far too much of it and could really benefit from reducing the amount we eat, and my nude food philosophy and recipes aim to help people to this.

How can I reduce my cholesterol through diet?

While blood cholesterol levels are largely genetic, you can improve/influence them through your diet and other lifestyle changes. The most effective dietary changes to make are to reduce your saturated fat intake (mainly from processed and takeaway foods, but also high fat dairy and meat fat); increase your intake of healthy monounsaturated and polyunsaturated fats from food sources such as avocados, nuts, seeds and oily fish; eat lots of vegetables and some fruit. The other biggie you need to avoid is trans fat, which is mainly found in highly processed foods. Regular exercise helps with increasing your good (HDL) cholesterol levels, as does quitting smoking (if you’re a smoker).

Are the recipes child friendly?

We’ve included a range of recipes, most of these are indeed family friendly. Recipes that older children will enjoy too. However we have upweighed the recipes to focus on you - the Mama - so they’ll be higher in iron etc.

Can others help prepare my food?

Absolutely, Nadia has included a suite of recipes that can be cooked simply - even by novices (by those, err, partners that don’t help as much as they could/should!). There’s no reason why a partner, helper, friend or otherwise can’t jump in to help you out.

Returning To Exercise

When can I start?

Most of the goMama content can, and should be started as soon after birth as possible; Caitlin our Physiotherapist and Dr. Natalie our Psychologist would strongly recommend watching their content today. Likewise Nadia’s recipes are wonderful treats that can be enjoyed right after birth. Kat’s excellent work-outs however should wait at least until 12x weeks from giving birth (longer if there were complications). You must seek medical clearance from your medical practitioner before starting any of the exercise content.

Why do you recommend seeing a physician?

Our exercise content, whilst designed for new Mamas, might still be too strenuous for a recoverying new Mama. That is why you MUST seek clearance from your medical practitioner. They’ll be able to assist and give a formal medical clearance - giving you peace of mind and ensuring your safety.

I’m not a gym-type person, will this be too difficult?

Definitely not! We’ve specifically tailored our course content to be as inclusive as possible - it doesn’t matter what body type, weight or interest you had in exercise before giving birth. Our goMama content should provide every new Mama the confidence to try a little exercise at home, safely, without the need for lots of equipment and time.

Not finding the exercises difficult enough

Our goMama course will ease you back into exercise. For some, this mightn’t feel as hard or fast as you’d worked out prior to being pregnant. This should be expected, as you need to take things quietly for those first few months, and give your body the time to recover safely. The goMama does gradually increase in difficulty as you work your way through it.

I’ve missed a week or two of exercise

Don’t worry, life is busy! Just pick-up from where you left off, or, if this feels too difficult please go back one course module.

If we haven’t answered your query above please use this form to make contact with our friendly team.

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